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Frequently asked questions
Can’t find what you’re looking for?
Please feel free to reach out to us directly—we’re here to help and ensure all your queries are answered!
Are you covered under your insurance plan?
Each individual insurance plan is different. In order to find out your coverage details, please contact your insurance provider. You can also bring your insurance information (group health plan number and I.D. number) to your appointment and our office administrator can contact the respected insurance provider on your behalf in order to inquire about the specifics of your plan.
Do you need a doctor’s referral to begin treatment?
No, we do not require a doctor’s referral to provide you with an assessment and/ or treatment. However, some insurance providers may require a doctor’s referral in order to reimburse you for your treatments. If you wish, we can update your respected family physician upon completion of your assessment. This will ensure they are up to date on your current status.
How long are treatments?
Treatment lengths can vary depending on who you see and how involved your needs are. Everyone is different and so are their needs. Here at Movement Therapy we tailor treatment to your individual needs. Treatment options will be discussed with you following your initial assessment.
What should I wear?
Please wear comfortable clothing to your treatments. Something that will give access to the area’s that need to be treated. Eg. Shorts for lower body/back injuries and tank tops for upper body/neck injuries. We do have some shorts and gowns available if required.
Is parking available?
Yes! There is ample parking available in the back of the building (next to the main entrance).
Is there a cancellation policy?
A full 24 hours is required for cancelling appointments. Appointments that are cancelled with less than 24 hours notice will be charged a fee.